Author: jacobeck

A New Customer Service Standard for Facebook Business Pages

On average, 87 out of 100 posts on Facebook business pages go unanswered. Set a new standard.

How much power does your narrative hold over you and your small business?

Every small business should be maintaining these 3 things on their Facebook business page…

Facebook’s most important image sizes every small business owner should know about…

3 quick tips that small businesses can use to make the most out of Facebook ads…

Facebook’s algorithms are always changing, but here are 3 things you can count on:

How to become masters at handling communication issues.

2-minute Read: Facebook basics that small business owners need to know.

Every small business needs to develop a crisis plan with these 3 elements.

This tool helped me turn 3 hours a week into 150 pieces of social media content.